Resources

EEC principal John Egan is a frequent author and public speaker on a variety of utility and energy communications and marketing challenges. Below is a sampling of his work:

Bringing Stakeholders Inside: What KCPL Discovered

Winning Customers Hearts & Minds by Managing Their Perceptions

Tactical Tips for Communicating Utility Price Increases

Wait! Before You Raise Rates…Strategic Steps to Take Prior to Raising Residential Energy Prices

Regulatory Decoupling Removes Financial Barriers To Utility Energy Efficiency Programs

Communicating Utility Price Increases

Engaging Utility Stakeholders: A Matter of When, Not If

Egan Speaks on Utility Social Media at APPA

Speak First, Then Build: Renewable Energy and Transmission Lines

Regulators Embrace Nuclear – Awkwardly

CCS: Economics and Communications Challenges

Ding Dong, Energy Services Calling

Broader Stakeholder Engagement Needed to Site Transmission Projects

Considering Social Media for Your Utility?

Public Outreach Vital For Successful CCS Projects

Regulators Favor Nukes, Seek New Ratemaking Methods

Creating Superior Utility Returns with Customer Satisfaction

Utility Customer Satisfaction: A Faith-Based Initiative?

OK, So Your Customers are Mad–Now What?

Utility Taglines: Adding Value or Only Costs?

Branding ≠ Advertising



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